Ripoff Report Complaint

Best Drug Rehabilitation

Submitted 9/30/2012

On Aug 20th 2012, both my girls came to me, seeking help for herion addiction. After spending 24 hours on the phone, i finally found Darwin. He had the perfect place for my girls & assured me my girls would get the help they needed. After agreeing to forward my mail service to MI, to insure they received insurance payments, my girls were accepted into their program. We were told they were going to a 12 step program in Battle Creek.

 The very next day i  drove my girls to MI. I had to max out my credit cards to get them in, but was going to be well worth it to get my girls the help they needed. They spent the next 8 days in Detox, which was great & all the people were super nice to my girls and gave me daily updates when i called. 

On Wed my girls called me, under the supervision of a counselor and told me they were being transported 6 hours away to a place in Mainistee MI. They had heard several horror stories about Best Drug Rehab while in Detox, but since this was all second hand information, i convinced my girls to give it a try and make their own judgement call once they got there. 

They phoned me again on Thurs, again under supervision and gave me specific details of what the program consisited of. They explained the bull baiting and the silent treatment they had to endure. Yes they talk to Ashtrays here!!! At this point, i phoned Darwin, he was very short & uncaring with me and told me my daughters were liars & addicts and just wanted to come home...NOT THE CASE, my girls were lookin for drug rehab and this was NOT what they were receiving.

After doing some research online and on the advice of everyone i spoke to, i decided i needed to visit my girls & see for myself what was going on. I was approved for a visit, had to borrow a car & the money to make the 6 hour trip but was going to give me peace of mind. 

I was greeted by a very nice man named Rick, who's only qualificiations to work there were that he had served in the Military & worked for a corrections facility! I received a tour of the bottom 2 floors but was not allowed on the top 2, most of the doors were locked anyhow. My girls joined Rick & I in his office for a meeting and after about 30 minutes, i decided this was NOT the place for my children. Once i informed Rick that i was leaving and taking my girls with me, i was told to leave the building immediatly!!!

While the girls gathered their stuff, i was approached in the parking lot by 3 employees who tried to guilt me into leaving my girls there. DIDNT WORK. The girls were approached by another employee, wanting to take them for a "walk"..DIDNT HAPPEN. 

I loaded my kids in the car and didnt look back. But the nightmare continues. I quickly changed my address back and started received my mail again but a month had gone by and i still had not received any of my mail these people had collected. After many phone calls, i was told, they sent it to me but was returned to them.NOT TRUE. I finally received my mail, only to find they had opened my cell phone bill and my electric bill but had not opened the insurance information!!!

Both my girls are doing well but now need theraphy from the treatment they received at this place!!